In today’s connected society, it is more important than ever to launch a program to encourage and increase online reviews and monitor and respond to customer feedback from all sites to ensure you are actively engaged in your reputation management. Clients don’t care about catchy taglines. They care about great service and experiences. When businesses make their customers happy, their customers do their marketing for them. Happy clients are the most powerful and untapped source of referrals and revenue. Great, consistent reviews are your best way to increase your presence in search engines and grow more leads and business.
Review Monitoring and Management
Our dedicated team will track and monitor all your reviews from over 200 review sites. Additionally, we will respond directly to reviews from Google and Facebook, straight from our dashboard. Leaving you to do what you do best. The last thing you want to do is worry or concern yourself with this ongoing and critical task for your business health.
People are saying great things about your business. Awesome, now let’s tell others how much you are loved. Our team can auto-post your best reviews to your website as well as social channels like Facebook and Twitter. We will even create a search engine optimized custom review micro-site to increase your online visibility.
One of our most valuable services is generating positive reviews for our clients. With your customer or client list, we can request new positive reviews automatically via SMS text or email requests. We can then direct the request for reviews to sites that matter most to you like Google, Facebook and Trip Advisor.
The Importance of Reviews
Review scores are an important signal for Google and contribute to over 15 percent of how Google ranks a local business according to a recent Google Local Ranking survey. It’s going up every year and shows the increased value Google is placing on reviews.
Here are some quick facts about the importance of receiving on-going positive reviews online:
- 92% of consumers now read online reviews.
- 40% of consumers form an opinion after reading just 1 - 3 reviews.
- 44% of consumers state that a review must be less than a month old to be relevant.
- A businesses star rating is shown to be the #1 factor in choosing a business.
- Revenues have shown to increase when a business is rated 4.4 and above.
In today’s connected society, you cannot afford to ignore your online reputation. Ten Peaks Media is a leader in the market for reputation and review management. Click the button below to set up a meeting. We will evaluate your current social media and review status and suggest a program developed specifically for your business.