SERVICES

Reputation Management

What are your customers saying about your business? In today’s connected society, it is more important than ever to launch a program to encourage and increase online reviews and monitor and respond to customer feedback from all sites to ensure you are actively engaged in your reputation management.

Clients don’t care about catchy taglines. They care about great service and experiences. When businesses make their customers happy, their customers do their marketing for them. Happy clients are the most powerful and untapped source of referrals and revenue. Great, consistent reviews are your best way to increase your presence in search engines and grow more leads and business.

What are your customers saying about your business? In today’s connected society, it is more important than ever to launch a program to encourage and increase online reviews and monitor and respond to customer feedback from all sites to ensure you are actively engaged in your reputation management.

Clients don’t care about catchy taglines. They care about great service and experiences. When businesses make their customers happy, their customers do their marketing for them. Happy clients are the most powerful and untapped source of referrals and revenue. Great, consistent reviews are your best way to increase your presence in search engines and grow more leads and business.

Services

Review monitoring and management

Our dedicated team will track and monitor all your reviews from over 200 review sites. Additionally, we will respond directly to reviews from Google and Facebook, straight from our dashboard. Leaving you to do what you do best. The last thing you want to do is worry or concern yourself with this ongoing and critical task for your business health.

Review marketing

People are saying great things about your business. Awesome, now let’s tell others how much you are loved. Our team can auto-post your best reviews to your website as well as top channels like Facebook and Google. We will even create a search engine optimized custom review micro-site to increase your online visibility.

The importance of reviews

Review scores are an important signal for Google and contribute over 15 percent of how Google ranks a local business according to a recent Google Local Ranking survey. It’s going up every year and shows the increased value Google is placing on reviews.

Review generation process

One of our most valuable services is generating positive reviews for our clients. With your customer or client list, we can request new positive reviews automatically via SMS text or email requests. We can then direct the request for reviews to sites that matter most to you like Google, Facebook and Trip Advisor.

Here are some quick facts about the importance of receiving on-going positive reviews online:

Testimonials

Our relationship with Ten Peaks Media has been very successful. So far we have not found a boundary of where they are limited. Their team keeps us on track, makes sure we are accomplishing our goals and tasks. Their team is professional and a much needed help as an extension for our business.

Rex and Jennifer Majors, Owners Buck & Doe’s Mercantile
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I wanted to create a brand and image that was noticeable and appreciated by the community. Ten Peaks Media was extremely responsive, their price was fair and their team fulfilled my desire and dream for my company branding and logo.

Dr Osama Ahmed, Brain and Spine Institute of San Antonio
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Our experience has been great! We came to them with a unique problem. They immediately understood our business needs and engaged quickly. We’ve been through 5 other media marketing companies. Ten Peaks Media has a long of range and depth. They are all top notch!

Steve Griffey, Salons by JC President
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I have always thought of Josh as a partner in my business as he always has my best interest at heart. While he has never said this out loud, his actions show that he believes that his success lies in the success of his clients. And he has gone above and beyond to provide opportunities for my business to help us to be successful. He always made me feel like I was his number one client.

Chris Valentine, University of Colorado Colorado Springs (UCCS)

Their team made the entire process fun and easy. We especially appreciated the team’s efforts to accommodate our busy schedules. They went the extra mile to make the story memorable and photography beautiful. In fact, the Governor loved the photo so much, he used it for his Christmas card.

Governor Hickenlooper, former Governor for the State of Colorado

Ten Peaks has excelled each year and measurably improved our corporate branding and messaging over the years. Ten Peaks is singularly customer focused, owning our concerns as their own, and turning every opportunity into success.

TMC Design Corporation

Check out our Reputation Management projects!