SERVICES

Reputation Management

What are your customers saying about your business? In today’s connected society, it is more important than ever to launch a program to encourage and increase online reviews and monitor and respond to customer feedback from all sites to ensure you are actively engaged in your online reputation management.

Clients don’t care about catchy taglines. They care about great service and experiences. When businesses make their customers happy, their customers do their marketing for them. Happy clients are the most powerful and untapped source of referrals and revenue. Great, consistent reviews are your best way to increase your presence in search engines and grow more leads and business.

What are your customers saying about your business? In today’s connected society, it is more important than ever to launch a program to encourage and increase online reviews and monitor and respond to customer feedback from all sites to ensure you are actively engaged in your online reputation management.

Clients don’t care about catchy taglines. They care about great service and experiences. When businesses make their customers happy, their customers do their marketing for them. Happy clients are the most powerful and untapped source of referrals and revenue. Great, consistent reviews are your best way to increase your presence in search engines and grow more leads and business.

Services

Review monitoring and management

Our review management team will track and monitor your reviews from over 200 potential review sites. Additionally, we will respond directly to reviews from Google and Facebook, straight from our review management software leaving you to do what you do best. The last thing you want to do is worry yourself with this ongoing and critical task for your business health.

Review marketing

People are saying great things about your business. Awesome, now let’s tell others how much you are loved. Our team can auto-post your best reviews to your website as well as top channels like Facebook and Google. We will even create a search engine optimized custom review micro-site to increase your online visibility.

The importance of reviews

Review scores are an important signal for Google and contribute over 15 percent of how Google ranks a local business according to a recent Google Local Ranking survey. It’s going up every year and shows the increased value Google is placing on reviews.

Review generation process

One of our most valuable services is generating positive reviews for our clients. With your customer or client list, we can request new positive reviews automatically via SMS text or email requests. We can then direct the request for reviews to sites that matter most to you like Google, Facebook and Trip Advisor.

Here are some quick facts about the importance of receiving on-going positive reviews online:

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TESTIMONIALS

See how Ten Peaks Media is helping other local businesses just like you grow and reach new customers.

Check out our Reputation Management projects!